Privacy Policy
Your privacy is important to us. This policy explains how BuildRise Construction collects, uses, and protects your personal information.
Last updated:
Introduction
BuildRise Construction ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website buildrise.cc and use our construction services.
By using our website and services, you consent to the data practices described in this policy. We encourage you to read this policy carefully to understand how your personal information is handled.
Information We Collect
Personal Information
- Name, email address, phone number, and postal address
- Project details and construction requirements
- Payment information and billing details
- Communication preferences and contact history
- Feedback and survey responses
Automatically Collected Information
- IP address and browser information
- Device type and operating system
- Pages visited and time spent on our website
- Referring website and search terms
- Cookies and similar tracking technologies
Third-Party Information
- Social media profile information (when you connect accounts)
- Payment processor data
- Analytics and advertising platform data
- Publicly available business information
How We Use Your Information
We use the information we collect for the following purposes:
Service Provision
- Provide construction services
- Process orders and payments
- Manage project timelines
- Coordinate with subcontractors
Communication
- Respond to inquiries
- Send project updates
- Provide customer support
- Share relevant news and updates
Marketing
- Send promotional materials
- Personalize content
- Analyze user preferences
- Improve our services
Legal & Security
- Comply with legal obligations
- Protect against fraud
- Enforce our terms
- Resolve disputes
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
Service Providers
We share information with trusted third-party service providers who assist us in operating our website, conducting business, or serving customers.
Business Partners
We may share information with business partners for joint marketing efforts or to provide comprehensive construction services.
Legal Requirements
We may disclose information when required by law, to enforce our terms, or to protect our rights, property, or safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Measures Include:
- SSL encryption for data transmission
- Secure server infrastructure
- Regular security audits and updates
- Employee training on data protection
- Access controls and authentication
- Regular data backups
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
Your Rights and Choices
You have the following rights regarding your personal information:
Access Rights
- Request access to your personal data
- Receive a copy of your information
- Learn how your data is processed
Control Rights
- Correct inaccurate information
- Delete your personal data
- Restrict processing
Portability Rights
- Export your data in a standard format
- Transfer data to another service
- Receive structured data copies
Communication Rights
- Opt out of marketing emails
- Control notification preferences
- Unsubscribe from updates
How to Exercise Your Rights: To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and provide personalized content.
Types of Cookies We Use:
Essential Cookies
Required for basic website functionality and security features.
Analytics Cookies
Help us understand how visitors interact with our website by collecting anonymous information.
Marketing Cookies
Used to deliver relevant advertisements and track campaign effectiveness.
Functional Cookies
Remember your preferences and settings to provide a personalized experience.
Cookie Management: You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
Retention Periods:
- Customer Information: 7 years after project completion
- Marketing Data: 3 years from last interaction
- Website Analytics: 26 months from collection
- Legal Compliance: As required by applicable laws
- Payment Information: 7 years for tax purposes
After retention periods expire, we securely delete or anonymize your personal information.
Third-Party Services
Our website may contain links to third-party websites or integrate with external services. This privacy policy does not apply to these external sites and services.
Third-Party Services We Use:
Analytics
Google Analytics, Adobe Analytics
Payment Processing
PayPal, Stripe
Email Services
Mailchimp, SendGrid
Customer Support
Zendesk, Intercom
We recommend reviewing the privacy policies of any third-party services you interact with.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.
Safeguards Include:
- Adequacy decisions by relevant authorities
- Standard contractual clauses
- Binding corporate rules
- Certification schemes and codes of conduct
Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
Updates to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Displaying prominent notices on our website
- Updating the "Last Updated" date at the top of this policy
We encourage you to review this policy periodically to stay informed about our privacy practices.
Contact Us
If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:
BuildRise Construction
SM City Iloilo, Mandurriao
Iloilo City, Philippines
Contact Details
Phone: +63 33 330 9988
Email: [email protected]
Business Hours
Monday - Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
Sunday: Closed